shipping conditions

At VOLAIN, we process all orders within 1-3 business days and offer shipping options for both domestic and international shipping. Shipping costs are calculated at checkout based on your location. Please note that international orders may incur duties and taxes, which are to be borne by the recipient. Delivery times vary depending on the destination: within Germany 2-5 business days, in Europe 5-10 business days and internationally 10-20 business days. We work with reputable shipping partners such as DHL, UPS and FedEx to ensure safe and timely delivery. If any damage occurs during shipping or your shipment is lost, please contact our customer service immediately. For more information on returns, please see our return policy.